Help Center
Welcome to the TrashJet Help Center. Here you’ll find quick answers, tips, and resources to make your valet trash service as smooth as possible.
Help Center
Getting Started
Learn how to sign up and set up your valet trash service.
Understand pickup schedules and community guidelines.
Common Questions
What items can and cannot be placed out for collection?
How do I update my service address or contact details?
What should I do if I miss a pickup?
Billing & Payments
How to view or update your billing information
Understanding your monthly invoice
Late payment policies
Troubleshooting Service Issues
Missed or delayed pickup steps
Reporting damaged or missing bins
Contacting support for urgent issues
Still Need Help?
If you can’t find what you’re looking for, our support team is here to help.
[email protected]
404-579-9195
Live chat available during support hours